Shipping & Returns

STORE TERMS
SHIPPING & RETURNS PAGE:
 
Shipping Policies
 
SHIPPING RATES APPLY ONLY TO ORDERS SHIPPED WITHIN THE 48 CONTIGUOUS UNITED STATES (excluding Alaska & Hawaii) Orders shipped to Alaska & Hawaii will be charged at US Priority Mail Rates. Orders Shipped to International locations will be figured based on Weight and Destination.

LARGE BOX RATE NOTICE:

 SOME ORDERS, WITH SEVERAL ITEMS, WILL REQUIRE A LARGER SHIPPING BOX.  THESE LARGER BOXES WILL BE CHARGED AT A RATE WHICH WILL BE HIGHER THEN THE NORMAL PRICE FOR THAT WEIGHT. All items will be shipped insured. Shipping to and from Tuki Covers is at the customer's expense and varies according to the total price of the order.
 
INTERNATIONAL ORDERS: HIGHER RATES APPLY
 International Orders, please email or call for shipping rates. These will be higher than the table rates, which apply only to USA orders. CUSTOMS and IMPORT CHARGES MAY APPLY-TUKI COVERS IS NOT RESPONSIBLE FOR ADDITIONAL CHARGES

Return Policies

Tuki Covers is dedicated to customer satisfaction. Because our items are made-to-order from literally thousands of models, there are many that have little demand. For this reason we offer an Exchange Policy.  If your purchase does not fulfill your needs for any reason, you can return your item (items) for an exchange . Some models are excluded from the exchange policy: custom orders and rare items. Simply contact our company either through email, info@tukicovers.com or our Toll-Free line, 800-344-8843 to receive instructions on returning your purchase. The following conditions apply:

Shipping is non-refundable*

  • All returns must be made within 30 days of receipt
     
     
    All returns require an RA #

    Certain older, rare and/or unpopular models cannot returned

*Items purchased originally with Free Shipping will have standard ground shipping fees deducted from the refund.

 

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